U Do It Legal
U Do It Legal (udiL) is a legal startup aiming to make accessible complex legal procedures to self-represented litigants in California family law cases. Through a user-friendly web application, UDiL wants to empower self-represented litigants to handle their cases confidently and efficiently by helping them understand legal procedures.
Background
Figma, Google Suite, Text Hierarchy, Typographic Scales, Responsive Grid Layouts, Design Systems, UI Style Guide, Auto Layout, Wireframing, Front-End Development, Secondary Research, Primary Research, Site Mapping, Visual Design, User Testing, Concept Testing, Heuristic Evaluation, Information Architecture, Workshops, Comparative Analysis, Site Mapping
Techniques/Tools Used
Self-represented litigants (SRLs) in Domestic Violence Restraining Order (DVRO) cases
User Group
Fall 2023
Duration
My Contributions
- Created extensive style guide based on brand identity and format
- Developed high-fidelity Figma prototypes for web
UI Design
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Utilized Miro to map out project calendar and updated weekly with team roles
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Created sprint plan with milestones to stay on course
Project Management
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Championed four client meetings to communicate progress
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Engaged in multiple presentations throughout course of project
Public Speaking
Final Design
The Process
Secondary Research
The team analyzed research documentation that was previously conducted by udiL, which included their own internal research and external recommended articles.
Approach
Better understand the problem space and explore what research has already been conducted by udiL.
Goal
Main Takeaways
The majority of our user group consists of women in their mid to late 20s-30s above poverty line.
There is a lack of DVRO resources currently available, despite its overwhelming need.
Web UI in this space should feel personal and warm but not silly or whimsical.
Persona Creation
Team members analyzed StoryJam using Jakob’s Ten Usability Heuristics and identified emerging UI and UX patterns for consideration.
Approach
Better understand our user group/how they would use udiL, and identify pain points relevant to the project.
Goal
Secondary Research
Journey Mapping
Based on the overarching phases all SRLs would go through, we used our personas to visualize how SRLs going through different types of family and civil law cases may diverge in their user journey.
Approach
Understand how different types of SRLs would navigate the legal space, and identify their emotions throughout the process.
Goal
Simplified Journey Map:
DVRO Persona: Luna
